404 Technician Development Program

Technician development program is an instructor-led, in-house technical training program bridging the gap between entry level technician to Certified Master Technician.  This program allows you to continue developing your skill while also learning how to navigate the operating systems, Ford requirements and ticket processing side of the business.  The program allows you the opportunity to explore all aspects of the service business under the supervision of experienced Ford Certified Master Technicians.

Upon successful completion of this program, participants will:

Proficiency in Vehicle Maintenance: Demonstrate proficiency in performing
comprehensive vehicle maintenance tasks, ensuring all services meet
standards of quality and safety.

Mastery of Ford Operating Systems and Resources: Exhibit a strong
understanding and use of Ford’s operating systems and resources.

Effective Warranty Story Writing: Develop the ability to write clear, detailed,
and accurate warranty stories, adhering to Ford’s guidelines and enhancing
communication with the warranty department.

Exposure to Vehicle Diagnosis and Repair: Gain hands-on experience and
foundational knowledge in diagnosing and repairing a wide range of vehicle
issues, including service on heavy duty vehicles.

Enhanced Communication Skills: Build and refine communication skills
necessary for successful interactions with colleagues, and supervisors,
fostering a collaborative and professional work environment.

Participants will leave the program equipped with the technical skills,
knowledge, and communication abilities essential for a successful and
effective career as an automotive technician.

Full time, hands-on, and led by master certified technician trainers.

Anyone seeking to build a career as an automotive technician.

8-12 months.

Ford Recal Certifications or Quick Lane experience.

Bozard University is just getting started! Check out our course catalog and about page to find out more!