This training program is designed to equip our Valet Concierge team with the confidence, knowledge, and skills needed to deliver an exceptional customer experience. Participants will learn how to create positive first impressions, communicate effectively, and handle customer interactions with professionalism and ease. By the end of this program, team members will feel empowered in their roles and prepared to enhance the overall guest experience at Bozard.
This training program is designed to equip our Valet Concierge team with the confidence, knowledge, and skills needed to deliver an exceptional customer experience. Participants will learn how to create positive first impressions, communicate effectively, and handle customer interactions with professionalism and ease. By the end of this program, team members will feel empowered in their roles and prepared to enhance the overall guest experience at Bozard.
In-Person
Anyone
None
Research shows that an approach called “up-care” is three times more effective
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